We work hard to earn your trust and future business. A If you receive a defective item, you may return it or ask for a discount. Due to time zones, our reply to your questions may not be immediately. If it's non-workdays, please kindly be patient and wait till Monday. This item is in the category "Business, Office & Industrial\Healthcare, Lab & Dental\Handpieces & Instruments\Dental Handpieces".The seller is "abandi100" and is located in this country: GB. This item can be shipped to United Kingdom.